It’s very important that you don’t just pick any transport that you find. You want to find one that’s going to meet your needs and has a good reputation. The last thing you want to worry about is riding with a sketchy company. You want to make sure that the company has the patient as their top priority and isn’t one of those companies that just sees patients as a number. There are a few things you can do to find a good place. Remember, don’t be afraid to ask questions and get answers. If any of the companies you find act upset or annoyed that you’re asking them questions, then they aren’t the company for you. Any company that is reliable and professional will answer your questions without any kind of attitude.
Yellow Pages/Internet Search
The first thing you can do is search through the yellow pages, either online or in a phone book. You can also do a Google search. The great thing about this is that you can put the area you’re in and find transports that are around you. You can also usually find reviews of these companies from people who have actually used them, which means you’ll get an idea of how the company is before you even call them. Depending on the reviews, you’ll also be able to see what the transport is great at and what they really need to improve. Once you see those things, you can decide if anything is a deal breaker or if it’s something you can deal with.
Ask Friends or Family
The next thing you can do is ask your friends or family if they have any recommendations. Usually, they’ll recommend companies they have personally used or companies that someone they know has used. This will reduce the risk of getting set up with a company that isn’t a good one. This will also let you know exactly what to expect since you can talk face to face with people who have firsthand experience with the specific transport.
Doctor/Caseworker Recommendations
The final thing you can do is ask your doctor or insurance caseworker who they recommend. They aren’t going to set you up with a company that doesn’t have good practices and, since they work in the industry, they’ll have connections and good insight on which companies are the best. They will also be able to tell you what the most praised things and the most complained about things are from patients who have used specific transports. This can really help you narrow down your search.
Now that you know a little bit more about these services, you’re probably wondering what kind of reasons or situations would warrant a non emergency medical transport. The truth is, is that there are several different instances that could use these services. This could be anything from something simple to something more complex. Some of those situations are listed below. Keep in mind, these are only a small example of them and there are many more. If you aren’t sure if your situation is eligible for this service, then call and ask!
Doctor’s appointments, whether it be a normal check-up or an appointment to go over test results.
Getting to and from outpatient procedures such as: outpatient surgeries, chemotherapy, and observation services.
Getting to and from medical testing, such as: ultrasounds, blood work, MRI, and CT scans.
Getting to the hospital when something comes up but isn’t life threatening or urgent. A couple examples of this would be: a sprained ankle or a slight cough.
Any other medical services that you might need help getting to. There are so many different types of medical situations that happen and sometimes people just can’t get to them. This is where these transports come in.